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New Clients

Welcome to City Pets Animal Clinic

We welcome new clients and patients to our full-service veterinary practice in Victoria, BC & surrounding areas.

Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

New Client Registration Form

Welcome to City Pets Animal Clinic

We welcome new clients and patients to our full-service veterinary practice in Victoria, BC & surrounding areas.

Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

New Client Registration Form

What to Expect

Arrival

When you arrive for your appointment, our reception team will greet you and your pet. A veterinary assistant will then come out to take your pet’s weight and offer a variety of treats to make your furry friend feel comfortable and at ease.

Pet Medical History

A veterinary assistant will begin by chatting with you about your pet’s medical history, current condition, and the reason for your visit. This information helps us understand your pet’s needs and prepare for the examination.

Examination

One of your veterinarians will then conduct a thorough examination of your pet. They’ll discuss their findings with you and recommend any necessary diagnostic tests, if needed, to help us provide the best care. You’ll be involved in every step of deciding on a treatment plan that’s right for your pet.

Communication

We encourage you to ask any questions you may have during this time. Our team is here to ensure you feel fully informed and comfortable with your pet’s care and treatment options.

Follow Up Care

After the examination, our veterinary assistant will provide you with detailed pet care information and answer any follow-up questions you might have. Our front desk staff will handle payment and schedule any additional appointments as needed.

Our Promise

Our priority is to work closely with you to discuss and develop a treatment plan that best suits your pet’s needs. We believe in providing clear, supportive guidance without pressure, ensuring you make informed decisions about your pet’s care.