City Pets Animal Clinic https://citypetsclinic.com Personalized Care For Your Best Friend Tue, 07 Jul 2020 01:38:03 +0000 en-CA hourly 1 https://wordpress.org/?v=5.4.2 https://citypetsclinic.com/wp-content/uploads/2019/05/City-Pets-Paw-150x150.png City Pets Animal Clinic https://citypetsclinic.com 32 32 New Extended Business Hours! https://citypetsclinic.com/2020/07/06/new-extended-office-hours/ https://citypetsclinic.com/2020/07/06/new-extended-office-hours/#respond Tue, 07 Jul 2020 00:55:05 +0000 https://citypetsclinic.com/?p=1545 The post New Extended Business Hours! appeared first on City Pets Animal Clinic.

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Dear Friends of City Pets Animal Clinic,

We are excited to announce our new extended business hours.

 We are now open Monday to Friday 8:30 am to 7:00 pm and Saturday and Sunday 9:00 am to 4:00 pm. It is our pleasure to serve you, thank you for your business.

  

Dr. Kelli and the City Pets Team.

Personalized Care For Your Best Friend

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Covid-19 Update, June 7th https://citypetsclinic.com/2020/06/07/covid-19-update-july-7th/ https://citypetsclinic.com/2020/06/07/covid-19-update-july-7th/#respond Sun, 07 Jun 2020 19:26:29 +0000 https://citypetsclinic.com/?p=1524 The post Covid-19 Update, June 7th appeared first on City Pets Animal Clinic.

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COVID-19 NOTICE

July 7th, 2020

 

 Our Response To COVID-19

 

Proactively Working to Protect Our CommunitY

 

Dear Friends of City Pets Animal Clinic,

We are very happy to tell you that we are resuming the scheduling of “non-essential” appointments. This means you may call or e-mail the clinic at any time to book your pet’s Annual Exam and Vaccination update. If your pet has a present health concern, please call to book an appointment at any time.

Due to the number of Vaccinations that have had to be postponed, we will be focusing on getting all vaccinations up to date as quickly as possible. For this reason, if you have a non-urgent topic that you would also like to address, you will be required to book a separate appointment time. If your pet does have a more urgent health concern, this will be the priority and the vaccination will be postponed. Non-urgent surgeries and dental procedures will also now be scheduled. We have kept a list of all patients who are waiting and will contact you to set up a date.

We will be keeping the current social distancing measures we have in place for the time being. For appointments we ask that you park at the back of the building and call to let us know when you have arrived. You will be greeted at the back entrance and you will have the opportunity to speak with Dr. Mulley directly prior to the appointment, as well as over phone during the appointment. Please have your pet in a carrier or with a leash for ease of transfer. For food or medication purchases please call when you arrive and the products will be brought to you at the front entrance. Please allow for 2 m/6 ft social distance at all times.

We are all so truly grateful for the patience and understanding that you have all shown to us as we navigate this public health crisis. Our goal has always, and continues to be, that everyone stays healthy. We do hope our social distancing measures will be less restrictive in the near future and we look forward to seeing you in the clinic soon. We also have some exciting new plans for an expansion into our new office space that we look forward to sharing with you!

Kind regards,

Dr. Kelli Mulley and staff at City Pets Animal Clinic

Personalized Care For Your Best Friend

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How to Safely Interact With Your Pet https://citypetsclinic.com/2020/04/22/how-to-safely-interact-with-your-pet/ https://citypetsclinic.com/2020/04/22/how-to-safely-interact-with-your-pet/#respond Wed, 22 Apr 2020 17:26:18 +0000 https://citypetsclinic.com/?p=1482 The post How to Safely Interact With Your Pet appeared first on City Pets Animal Clinic.

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COVID-19 Update, April 10 https://citypetsclinic.com/2020/04/10/c/ https://citypetsclinic.com/2020/04/10/c/#respond Fri, 10 Apr 2020 18:38:29 +0000 https://citypetsclinic.com/?p=1462 The post COVID-19 Update, April 10 appeared first on City Pets Animal Clinic.

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COVID-19 NOTICE

April 10th, 2020

 

 Our Response To COVID-19

 

Proactively Working to Protect Our CommunitY

 

 

Hi Everyone, we here at City Pets hope you are keeping well,

 

There have been more recent reports of pets testing positive for COVID-19, with the cat (and a Tiger) showing symptoms of the disease. The dogs that tested positive did not show any symptoms. All pets were known to have had contact with COVID-19 infected people. 

 

There is no evidence at this time that people are able to contract the virus from pets, only pets have been able to contract it from people. The British Veterinary Association has recommended cats be kept indoors if anyone in the household is showing symptoms of COVID-19 to reduce the potential for transmission to other cats. There has been no such statement from the Canadian Veterinary Medical Association (CVMA), however the CFIA does recommend the following:

 

Precautionary measures around animals:
As a precautionary measure, the CFIA recommends that people with COVID-19 symptoms or those who are self-isolating due to contact with a COVID-19 case, should follow similar recommendations around animals, as they would around other people in these circumstances:

 

* avoid close contact with animals during your illness
* practice good handwashing and avoid coughing and sneezing on your animals
* do not visit farms or contact livestock
* if possible, have another member of your household care for your animals if this is not possible, always wash your hands before and after touching animals, their food and supplies
* limit your animal’s contact with other people and animals outside the household until your illness has resolved

 

Pets contribute to our overall happiness and well-being, especially in times of stress. If you are feeling well (no symptoms of COVID-19) and are not self-isolating because of COVID-19 illness, taking walks with your dog and/or spending other time with your pet can contribute to keeping both you and your pet healthy. 

 

For up to date and reliable information regarding Pets and COVID-19, we recommend that you follow the link below to a blog “Worms and Germs” by Dr. Scott Weese. Dr. Weese is the Chief of Infection Control at the Ontario Veterinary College, his blog is published by the University of Guelph Centre for Public Health and Zoonoses. 

 

Human-to-cat COVID-19 virus transmission: Belgium

https://www.wormsandgermsblog.com

Personalized Care For Your Best Friend

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COVID-19 Notice, March 20th https://citypetsclinic.com/2020/03/20/covid-19-notice-march-20th/ https://citypetsclinic.com/2020/03/20/covid-19-notice-march-20th/#respond Sat, 21 Mar 2020 02:25:50 +0000 https://citypetsclinic.com/?p=1435 The post COVID-19 Notice, March 20th appeared first on City Pets Animal Clinic.

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COVID-19 NOTICE

March 20th, 2020

 

 Our Response To COVID-19

Proactively Working to Protect Our CommunitY

Dear Clients/ Friends of City Pets Animal Clinic,
We are open, however we have decided to restrict access into the clinic to staff only. Patient care will be coordinated through telemedicine (phone or video). Product and prescription purchases will be arranged prior to pick up, please call or email.
All products will be wiped down with a disinfectant upon delivery to the clinic and again at the time of sale. Our staff will be practicing safe distances and continue disinfection of all surfaces before/ after each use. You may arrange pick-up of products at any time convenient for you during our normal business hours.
If you have a concern about your pet’s health, require a prescription refill or need to purchase any of our products, please call us (250-370-1950) or email (citypetsclinic@gmail.com). Appointment times will be arranged and the method of communication decided upon depending on your preferences. Payments can be made over the phone with a credit card for telemedicine consultations and/or product purchases.
If your pet does require urgent medical care, please contact the 24 hour emergency hospital, the Central Victoria Veterinary Hospital, at 250-475-2495. Life threatening conditions will be prioritized. If you are unsure please call us or CVVH to discuss.
Please note that you can also purchase any products or prescriptions through our on-line webstore by following the “webstore” link on our website, citypetsclinic.com, or by going to mywebstore.ca/citypets .
For telemedicine phone or video appointments, we ask that you provide a detailed history of your concern via email prior to the appointment time if possible. You may attach a photo or video to this email that provides additional information. Live video chat is also an option. Please let us know what you have available (eg. FaceTime, Skype etc). Any medications or products that may be required after the assessment can be picked up at the clinic or ordered on-line. Please let us know if you will require delivery of products.
When you are arriving at the clinic to pick up your purchases, please remain in your car and call us (250-370-1950) from your cell phone to advise us of your arrival. We will bring it to the door promptly for you. Please give staff the minimum 6ft distance.
We kindly ask for your understanding as we navigate the best way to look after your wonderful pet family members, while at the same time taking all precautions to prevent transmission of COVID-19. If you have any questions at any time, please do not hesitate to call or email us.
Keep well,
Dr. Kelli and the City Pets Team

Personalized Care For Your Best Friend

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COVID-19 Notice, March 18th https://citypetsclinic.com/2020/03/18/covid-19-notice-march-18th/ https://citypetsclinic.com/2020/03/18/covid-19-notice-march-18th/#respond Wed, 18 Mar 2020 15:34:09 +0000 https://citypetsclinic.com/?p=1392 The post COVID-19 Notice, March 18th appeared first on City Pets Animal Clinic.

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COVID-19 NOTICE

March 18th, 2020

 

 Our Response To COVID-19

Proactively Working to Protect Our Community

Clients/ Friends of City Pets Animal Clinic,

As the situation regarding the spread of COVID-19 evolves, we have decided to adopt a “limited entry into the clinic” approach. This is to bring the number of people coming into the clinic to an absolute minimum as well as allowing people to maintain appropriate distances (6 ft) for your safety and the safety of our staff. We do want more than anything for all of our clients, staff and loved ones to be safe.

Our on-line store is available at myvetstore.ca/citypets – call if you have any trouble setting up an account. Delivery is also available through this method.

Purchase directly from the clinic by following these directions:

– Please call or email ahead if possible to let us know what products or prescriptions you would like to purchase. This helps to make your wait time less.

– Please remain in your car and call us (250-370-1950) from your cell phone to advise us of your arrival. Let us know what product you would like. If you can not remember what you usually purchase, we can quickly look it up on your file. 

– Your purchase can then be paid over the phone by credit card and a staff member will bring your product to a table near the front door for you to come in and pick up. The door will be locked so please give plenty of space when the staff member opens it for you to come in.  The surface will be disinfected between each use. 

– If you need to pay by another method (eg debit), please follow the directions below for appointments to come in to the clinic to complete the transaction. It is safer for you to pay over the phone by credit card if at all possible. NO CASH PURCHASES AT THIS TIME PLEASE.

 When you arrive at the clinic for an Appointment:

***Ideally all consults will be completed over the phone or through telemedicine (see more below), with any necessary prescriptions being picked up as outlined above***

– If it is necessary for your pet to come to the clinic, please e-mail a full description of any concerns or questions you have before your arrival.

– Please remain in your car and call from your cell phone to advise us of your arrival. A staff member will come to unlock the door but please wait until the staff member has a chance to return to a safe distance away. Luckily we do have a spacious waiting area (each floor tile is 1 sq ft so 6 floor tiles should be the minimum distance). 

– If your pet requires an examination, we ask that you leave your pet with our staff member and return to your vehicle to wait. We will call you to review our findings and recommendations when the examination is complete. 

– To transfer pets to staff (indirectly), Please attach leashes for dogs to the leash hook on the front desk. For pets in carriers, please place them inside the door at a comfortable distance. ***All animals will be required to have a leash OR be in a carrier***.

– If you do not have a cell phone, you may knock on the door, but again, please wait until the staff member who unlocks the door has a chance to return to a safe distance away.

We really appreciate your understanding as we navigate the best way to look after your wonderful pet family members, while at the same time taking all precautions to prevent transmission of COVID-19. If you have any questions at any time, please do not hesitate to call or email us.

Keep well,

Dr. Kelli and the City Pets Team

Personalized Care For Your Best Friend

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COVID-19 Notice, March 16th https://citypetsclinic.com/2020/03/18/covid-19-notice-march-16th/ https://citypetsclinic.com/2020/03/18/covid-19-notice-march-16th/#respond Wed, 18 Mar 2020 15:11:33 +0000 https://citypetsclinic.com/?p=1370 The post COVID-19 Notice, March 16th appeared first on City Pets Animal Clinic.

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COVID-19 NOTICE

March 16th, 2020

 

 Our Response To COVID-19

Proactively Working to Protect Our Community

 

Dear Clients/ Friends of City Pets Animal Clinic,
We here at City Pets Animal Clinic wanted to let you know what we are doing in response to the threat of the infectious disease COVID-19. We are committed to taking whatever steps are necessary to keep you safe, while at the same time doing everything we can to ensure your pet’s health care needs and dietary needs are met.
We are following Public Health Recommendations with respect to the Reduction of Transmission of the virus COVID-19. Reducing infection is extremely important, not only to keep all of our clients safe, but also to mitigate the strain on our Health Care Workers and the supplies they require to treat all people who require health care for any reason. This means asking our clients who have any symptoms that are possibly associated with the COVID-19 virus, as well as anyone who has travelled internationally in the past 14 days, or anyone who suspects that they may have come in contact with the disease, to avoid coming into the clinic. Please call us and we will help to meet your needs without coming in (more on that below).
To protect you at the clinic we will be disinfecting all surfaces after each use, this includes point-of-sale machines, counter surfaces, doorhandles, computer keyboards as well as all examination surfaces. A sink for hand washing is available. Tissues will be available to cover your mouth and nose if you do need to cough or sneeze. We also have a medical grade air purification system that destroys viruses.

 

IF YOU ARE UNABLE OR PREFER NOT TO COME INTO THE CLINIC PLEASE LET US KNOW AND WE CAN SET UP PHONE OR VIDEO CONSULTS AS NECESSARY

 

If your pet does have an emergent medical problem and you yourself are concerned you are possibly infected or have come in contact with the virus, please call us (250-370-1950) or contact Central Victoria Veterinary Hospital (250-475-2495) in advance of bringing your pet in, so that we may take all necessary precautions to prevent potential exposure of staff and other clients to the virus.

With respect to pets and the transmission risk of COVID-19, there is presently no known risk of COVID-19 being infectious to pets as well as no evidence to suggest that dogs or cats can be a source of infection. Infectious disease experts, as well as the CDC, OIE, and WHO indicate there is no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. The link below discusses one dog in Hong Kong who was found to have weak positive test with no signs of illness.

https://www.avma.org/sites/default/files/2020-03/covid-19-faq-pet-owners.pdf

It still seems prudent that if you or a family member has, or suspects they may have, COVID-19 they should avoid allowing a pet to lick their face or the face of others and to wash their hands well if the pet licks their hands or they handle the pet’s mouth, urine or feces. More investigation is underway and as we learn more, we will update you.

 

WE NOW HAVE ONLINE SHOPPING AVAILABLE

FOR FOOD AND PRODUCT PURCHASES

 

Any of our products can be ordered online at https://www.myvetstore.ca/citypets.  You will need to sign up for your account at this web address. If you require assistance with setting up your on-line account, please call us, or send us and email, and we will contact you. If you do not see a product you would like to purchase please let us know.

Products ordered on-line can be delivered to your door directly with the exception of prescriptions. Payment is completed online, so contact with the delivery person is not necessary. Prescriptions can be ordered on-line, however if delivery is required, you will need to arrange this by calling us. Product and prescription orders placed online can also be picked up in store.

It is so important for everyone to take every precaution now before the disease is spreading at a rapid pace. We want you all to be safe and healthy and happy!

Dr. Kelli Mulley and the team at City Pets

 

Useful Links

BC Centre for Disease Control
http://www.bccdc.ca

BC Health
https://www2.gov.bc.ca/gov/content/health

VIHA
https://www.islandhealth.ca/learn-about-health/diseases-conditions/novel-coronavirus-information

Health Canada
https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

Canadian Veterinary Medical Association
https://www.canadianveterinarians.net

World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Personalized Care For Your Best Friend

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Flea Control For Cats & Dogs https://citypetsclinic.com/2019/07/17/flea-control/ https://citypetsclinic.com/2019/07/17/flea-control/#respond Thu, 18 Jul 2019 00:35:27 +0000 http://citypetsclinic.com.74-50-52-49.quickpreview.ca/?p=738 The post Flea Control For Cats & Dogs appeared first on City Pets Animal Clinic.

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The most common external parasite of companion animals

Fleas are the most common external parasite of companion animals. In addition to causing itching and other skin problems, fleas can transmit diseases to animals and people. The majority of the flea population (i.e. eggs, larvae, and pupae) are found off the pet and around the home.

The ideal flea control program uses products that target all of the various stages of the flea life cycle and treats the pet’s environment.

The Life Cycle of the Flea: Ctenocephalides felis

The flea life cycle consists of egg, larval, pupal, and adult stages. Eggs are laid in the hair coat and are designed to fall off your pet and into your home. Larvae hatch from the eggs and develop in a pet’s environment by feeding on adult flea feces (i.e. digested blood) that fall out of the hair coat of the pet. Larvae eventually spin cocoons, often within carpet fibers, for pupation. Pupae are resistant to freezing, drying, and insecticides, and can lie dormant for many months! New fleas develop from pupae and can begin feeding within hours of finding a dog or cat. The entire flea life cycle can be completed in as little as three weeks.

Today’s Flea Control Products

In the past, veterinarians and pet owners had to try to control fleas by treating the environment of the animal for the immature flea stages. This approach was labor intensive and required frequent applications. Although some older flea control products could be applied to pets, these products did not kill fleas quickly enough or were not long-lasting.

Today, veterinarians have some great flea control products in our arsenal. There are now many effective and safe new products to choose from.

Flea Control Recommendations

Treat all pets with a monthly flea control product. Do NOT use permethrin-containing products on cats. As fleas can live indoors even in the winter, your veterinarian may also recommend year-round flea control.

Sometimes a pet’s indoor environment also needs to be treated for fleas using a flea spray designed to quickly kill fleas and stop their reproduction.

To use a spray around your home:
– Remove your pets from the area to be sprayed.
– Wash all bedding.
– Vacuum all carpets and upholstery and then discard the vacuum bag. This will prevent the flea eggs from hatching in vacuum bags and spreading through your home.
– Spray all surfaces until damp to the touch.

Sometimes a pet’s outdoor environment will also need to be treated for fleas. Your veterinarian can recommend a product for you to use or the outdoor environment can be treated professionally by pest specialists.

ALWAYS wait until all surfaces have dried before allowing your pets back into a treated area.

Authour: The VIN Dermatology Consultants
Original Link: Vetrinarian Partner

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Pet Loss Support Information https://citypetsclinic.com/2019/05/27/pet-loss-support/ https://citypetsclinic.com/2019/05/27/pet-loss-support/#respond Tue, 28 May 2019 01:54:46 +0000 http://citypetsclinic.com.74-50-52-49.quickpreview.ca/?p=70 The post Pet Loss Support Information appeared first on City Pets Animal Clinic.

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Let us sum up our feelings

In a short sentence: We understand what you’re going through. Why? Because we’ve been there, and we know we will be there again. We are all animal-lovers at VeterinaryPartner.com, whether we share our lives with horses, iguanas, rabbits, ferrets, dogs or cats. We know the joy a pet can bring to our lives, and we know the emptiness when a pet dies.

For our pets, and for yours, we’ve compiled these resources to deal with pet loss. To help you through the tough times, to help you forget the bad and remember the good, forever.

 

The following websites may be helpful

www.petloss.com

www.in-memory-of-pets.org

 

Books are available as well

Final Farewell: Preparing For and Mourning the Loss of Your Pet
By Marty Tousley and Katherine Heuerman. 85 pages; illustrated. Our Pals Publishing Co, 3629 N 40th Ave. Phoenix AZ 85019. 1997

Healing the Pain of Pet Loss: Letters in Memorium
edited by Kymberly Smith, The Charles Press.

Absent Friend: Coping with the Loss of a Treasured Friend
by Laura and Martyn Lee, pub. by Henston Press, High Wycombe, Bucks, England, 1992.

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Summer Grooming https://citypetsclinic.com/2019/05/24/summer-grooming/ https://citypetsclinic.com/2019/05/24/summer-grooming/#respond Fri, 24 May 2019 21:01:38 +0000 http://citypetsclinic.com.74-50-52-49.quickpreview.ca/?p=1 The post Summer Grooming appeared first on City Pets Animal Clinic.

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Your pet may not need a new summer wardrobe, but your furry friend can certainly benefit from a little extra grooming during the warmest months of the year. These five summer grooming tips will help keep your pet cool, clean, and comfortable during the summer months.

Brush Your Pet Often

As temperatures rise, your pet begins shedding its heavy winter coat, leaving piles of hair behind on your furniture and floors. Regular brushing offers a simple way to reduce the amount of hair floating through your home. Most pets benefit from a weekly brushing during the summer, although pets with long hair may require daily brushing.

In addition to removing excess hair from your pet’s fur, brushing also:

  • Gets Rid of Dirt
  • Distributes Natural Oils Through Your Pet’s Coat
  • Improves Skin Condition
  • Decreases Tangles and Mats

Some pets enjoy being brushed more than others. If your pet becomes agitated or restless, stop the session and resume it a little later. Brushing offers the perfect opportunity to spend a little one-on-one time with your pet and should be a relaxing experience for both of you.

Increase Baths

During the summer, more frequent baths may help your pet look and smell his or her best. Bathing a little more often is particularly important if your pet enjoys rolling in the mud or likes to swim in ponds, lakes, the ocean, or a swimming pool.

Does your pet suffer from seasonal allergies? Weekly or bi-weekly baths will wash away allergens and may reduce allergy symptoms for pets and family members who may also struggle with allergies. In between baths, wipe your pet’s body with a moist washcloth daily and wash bedding weekly.

Cats groom themselves countless times during the day and usually don’t need to be bathed. Spot cleaning is best if your cat has a patch of dirt on a leg or bumped against your freshly painted wall. Full baths may be needed occasionally if your cat can no longer groom itself, is hairless or has long hair.

Think Twice Before You Shave Your Pet

Your pet’s hair provides a naturally cooling effect during the summer. In fact, shaving your dog or cat, or even cutting its hair, can interfere with its ability to regulate heat. During warmer weather, your pet’s hair stands upright, allowing for maximum airflow and cooling. When temperatures drop, the hair flattens and naturally insulate your pet from cold weather.

If you do decide to cut your pet’s hair, leave at least an inch. Cutting the hair shorter can increase your dog or cat’s risk of developing painful sunburns.

Pay More Attention to Pads and Nails

Your pet may be more likely to develop skin infections when it’s hot and humid outside. Trimming hair around the paws and between the toes can help prevent infections.

Check your pet’s paws and pads after romps through the woods, fields, or even trips around the block. Foreign objects, burrs, and thorns can become lodged in and around paws, causing pain and discomfort.

Burns can occur easily if your pet walks on hot pavement during the summer. Walk your pet in grassy areas to avoid burns or limit walks to the cooler early morning or evening hours. Call your veterinarian if your pet limps, favors a paw, or has obvious cuts or burns on pads.

Regular nail trims are also important during summer months when your pet is more likely to be active. Long nails tend to break more easily, particularly if they’re caught in a crack, and may even begin to grow into your pet’s skin.

Use Sunscreen for Some Pets

Hairless pets and animals that only have one coat of hair can benefit from an application of sunscreen or sunblock if they’ll be outside during hot summer days. Sharing your sunscreen with your pets isn’t a good idea, as these products may not be safe for animals. Choose products designed specifically for pets and avoid sunscreen or sunblock that contains zinc oxide. The ingredient can cause severe anemia in both dogs and cats.

Some pet supply companies offer lightweight coats that can be used instead of sunscreen. Although sunscreen, sunblock, and coats can help protect your pet from burns, it’s best to avoid sun exposure during the middle of the day.

Good grooming is essential to your pet’s comfort during the summer. If you have grooming questions or need to schedule a veterinary appointment for your pet, give us a call.

Sources:

Modern Dog: Top 5 Summer Grooming Tips for Dogs

https://moderndogmagazine.com/articles/top-5-summer-grooming-tips-dogs/96219

ASPCA: Dog Grooming Tips: Bathing Your Dog

https://www.aspca.org/pet-care/dog-care/dog-grooming-tips

WebMD: Should You Shave Your Pet for Summer?

https://pets.webmd.com/features/shaving-dog-or-cat-during-summer#1

Purina: Do You Need to Bathe Your Cat

https://www.purina.co.uk/cats/health-and-nutrition/grooming-and-daily-care/do-cats-need-baths

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